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Market Statistics

Our annual statistics and market report provides an overview of the telecommunications sector in Jersey

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What does the statistics report cover?


The report includes information on:

  • Consumer experiences, such as average spend, subscription types, and usage
  • The economic impact of the telecommunications sector, including employment, taxation and turnover

It provides detailed insights into different market segments, including:

  • Fixed voice services
  • Fixed broadband services
  • Leased lines (business connectivity)
  • Mobile services
  • Off-island links

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Why is the statistics report produced?


As an evidence-based regulator, we rely on thorough and up-to-date market insights to prioritise our work effectively. The report also supports market transparency and helps stakeholders, including consumers, make informed choices.

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How is the information gathered?


Licensed Operators provide the data for the report. Each January, we send an information request for the previous calendar year. While we perform checks, the accuracy of the data is the responsibility of the Licensed Operators, and it is not subject to formal audit.

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What is the timetable for the statistics report?


We aim to publish the report by the end of June each year. This depends on Licensed Operators submitting data on time. Each December, we open a case and release an Information Note with details about the timetable.

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What is the history of the statistics report?


  • The first report was published in 2011 by the Channel Islands Competition and Regulatory Authorities (CICRA)
  • In 2019, CICRA commissioned Statistics Jersey to independently compile the annual report
  • Following the demerger of CICRA in 2020 the Jersey Competition Regulatory Authority (JCRA) and Statistics Jersey continues to compile the report

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Telecommunications and Statistics and Market Report 2023


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Telecommunications and Statistics and Market Report 2022


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Telecommunications and Statistics and Market Report 2021


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Telecommunications and Statistics and Market Report 2020


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Telecommunications and Statistics and Market Report 2019


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Telecommunications and Statistics and Market Report 2018


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Telecommunications and Statistics and Market Report 2017


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Telecommunications and Statistics and Market Report 2016


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Telecommunications and Statistics and Market Report 2015


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Telecommunications and Statistics and Market Report 2014


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Telecommunications and Statistics and Market Report 2013


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Telecommunications and Statistics and Market Report 2012


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Telecommunications and Statistics and Market Report 2011


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