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Telecoms Market Report

Our annual report provides an overview of the telecoms sector in Jersey and Guernsey

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What does the report cover?


The report provides an overview of the telecoms sector across Jersey and Guernsey. It includes information on:

  • Consumer spending, subscriptions and usage trends
  • Market shares, competition and switching activity
  • Economic contribution, including turnover, employment and taxation
  • Investment in telecoms infrastructure and connectivity

It provides detailed insights into key telecoms markets, including:

  • Fixed voice services
  • Fixed broadband services
  • Leased lines and business connectivity
  • Mobile services
  • Off-island connectivity and network resilience

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Why is the report produced?


The report provides an overview of the telecoms sector across the Channel Islands. Publishing this market information highlights the value generated by the sector, supports market transparency and helps stakeholders, including consumers, make informed decisions.

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How is the information for the report gathered?


The report is based on data submitted by licensed telecoms operators in Jersey and Guernsey and covers the previous calendar year. The report is independently compiled on behalf of, and in conjunction with, the JCRA and Guernsey Competition & Regulatory Authority (GCRA) using information supplied by operators. While care is taken in compiling and reviewing the information, responsibility for the accuracy of the data remains with the licensed operators.

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What is the history of the report?


  • The first telecommunications market report for the Channel Islands was published in 2011 by the Channel Islands Competition and Regulatory Authorities (CICRA).
  • Following the demerger of CICRA in 2020, the JCRA and GCRA continued the joint publication of the report.
  • Today, the report is independently prepared on behalf of the JCRA and GCRA using information provided by licensed telecoms operators.

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Telecoms Market Reports


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